You know what I hate? I hate calling automated machines that make me talk out loud to them. You know, like for the airlines. "Do you want to make a reservation, talk to an associate or buy an upgrade? Just say, 'reservation, associate or upgrade.'" Then they apologize if they can't hear you. And they go bats if your kids are yelling in the background and there's no option for just pressing numbers or talking to a real live human being! Argh! I just want to make my own robot to talk to them and do my bidding. Or maybe I'm just cranky today. Or both.