Author of The Crescent Stone, Good News for a Change, Sky Lantern and several other wonderful books!
Short Stories and Articles
The StoryMen Podcast
Sunday, November 05, 2006
In Which I Complain About Automated Phone Systems
Why is it that automated phone systems say things like:
"Input your 16-digit code and then press the pound key."
Shouldn't they just know when you hit the 16th button that this is, indeed, the entire code? Can't these robots count?
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